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Currency - All prices are in AUD

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Lucy Minerals

Shipping ~ Please read

Shipping Information

 


 

Please allow up to 7 BUSINESS days to prepare and blend your order. We are a small company and all our mineral products are hand-blended. Hopefully we will be able to send your order sooner. When we have to spend time answering emails asking when your order will be sent, it slows us down from getting your order prepared. If you need your order quickly, please select rush shipping and we will put your order at the top of the list. We are anxious to get your order sent as quickly as possible because we know you are waiting for its arrival.


You will get a shipping confirmation from Stamps.com when we print your shipping label and you’ll know that your order is on its way! Please check your spam folder for your shipping confirmation.



 
For First Class International Mail, it can take from 10 days to eight weeks. If you have received your shipping confirmation, but haven’t received your order, please wait 4 weeks  from the shipping date before contacting us.
 

International First Class Mail only has a confirmation that the Post Office has received your package. There is not dependable tracking with First Class International Mail.  In order to get tracking and get your order quickly you must pay for Express International Shipping which starts out at $55 a package. Please contact us if you are interested in Express Shipping and we will give you the cost.
 

NEW Shipping Rates

We now have three options for US orders.  First Class Shipping has a Flat Rate of only $4.00.  Or you can choose Priority Shipping for a Flat Rate of $7.00. If you are in a hurry, you can choose Rush Delivery for $10 – your order will be put at the top of the list and will be shipped as soon as possible by Priority Mail.

For our International Customers, we charge $11.00 and up for First Class International. If you want your order quickly, please email us and we will give you a price for International Priority or Express International Shipping.


We are not responsible for any customs fees that may be

 charged to you in order to receive your package.


We will not mark packages as gifts or reduce their value on the customs forms.
It is against the law and we don’t want either of us to get in trouble.

Thanks so much for your orders!

 We truly appreciate your business!