This is my favorite go-to lip balm/gloss and I LOVE it but the last several tubes I've ordered have all rolled up and down fine for a couple of days or a week or so, but then stopped twisting either up OR down, and I end up wasting almost the whole tube. :( If this issue could be fixed I would be back to buying and going through this like crazy! It's just about perfect!
We are so sorry you received some defective tubes. Please email us so we can discuss this issue . We apologize for the inconvenience this has caused you and we thank you for this honest review.
This balm is really pigmented and has a really good staying power like a lipstick. It feels nice and moisturizing on the lips. Smells really good too. :)
I LOVE this shade. I wear Cream foundation and this shade, Soft Rose, is a perfect, everyday, don't-have-to-think-about-it "my lips but better" shade. It's my no-brainer grab-it-and-go lip balm/gloss. It's soft, but has enough pigment but not too much! It's moisturizing, glossy, and wears well. I have this with me EVERY day.